Not losing your money · 5 min read

The vendor collected my money and blocked me: what to do first

"The vendor collected my money and blocked me." If that is you, call your bank before you do anything else. A transfer flagged inside 24 to 48 hours can sometimes be frozen. Of the 1,743 sellers we listed on 1 September 2026, 615 had almost no public buyer feedback to read. And anyone who messages you offering to recover your money is very likely the second scam.

Updated — Checked 4 days ago

Every figure below was computed from the MoneyWave directory on . The corpus is re-checked weekly, so treat these as a dated snapshot — the live directory is always the current answer.

The vendor collected my money and blocked me: do this in the first hour

Call your bank first, not the vendor. Ask the fraud desk to flag the transfer and hold the receiving account. Then screenshot everything: the chat, the profile, the price you agreed, and the payment slip. Do it before more time passes. Speed matters more than anger here, and your bank is the only party that can still touch the money.

  • Call your bank's fraud line. Ask them to flag the transfer today.
  • Screenshot the chat from the first message to the block.
  • Save the payment slip, the account name and the account number.
  • Save the profile too: page name, phone number, any link.
  • Write down the dates and times of each step.
  • Stop sending money. Not one naira, cedi or shilling more.

Why the first 24 to 48 hours matter more than anything else

Banks in Nigeria, Kenya, Ghana, Tanzania and South Africa can sometimes place a hold on a receiving account while they look into a fraud report. That window is short. Reports made inside 24 to 48 hours have the best chance. After that the cash is often moved on or cashed out at an agent.

If someone offers to recover your money, walk away

Nobody who slides into your comments offering to get your money back is real. This is the second scam, and it hunts people who have already been robbed once. They ask for a fee first, always. Court fees, transaction taxes, freeze lifting fees, cyber costs. Every one of those names is made up.

  • Real help never asks you to pay a fee first.
  • No one can "unfreeze" a stranger's account for you.
  • A dashboard screenshot showing your money is a picture, not proof.
  • If they found you under a scam post, they are working from a list of victims.
  • Block them, report the account, and warn the friend who sent them.

Where to report the vendor, market by market

Report in three places, in this order: your bank's fraud desk, the police unit that handles online crime in your country, and the platform where you met the vendor. In Nigeria you can also file with the FCCPC, the consumer body. None of this is fast. It still builds a paper trail you may need later.

Where to take a report after a transfer goes bad
WhenWho to contactWhat to bring
Same dayYour bank's fraud deskPayment slip, account number, date
Day 1 to 3Police unit for online crimeChat screenshots, receipts, profile details
Nigeria, any timeFCCPC consumer complaintA written summary and your receipts
Any timeThe platform where you met themProfile link and the chat

What our record can tell you, and what it cannot

We are not an escrow and we do not inspect anyone. What we hold is a record of what buyers said in public about sellers we found. On 1 September 2026 we listed 1,743 of them. A quiet page is not proof of a crime. It only means we could not find much to read.

  • Most pages answering this question are written by people selling sourcing help, hair or cars.
  • We sell none of that, so we have no reason to flatter anyone.
  • We read what buyers said, and we publish the thin pages too.
How the sellers we list score on the 1 to 5 trust signal, 1 September 2026
Trust signalSellersShare of the list
5130.7%
431217.9%
380346.1%
252029.8%
1955.5%

Before you pay the next vendor, run these seven checks

You will buy again, so make the next one boring. Ask for proof you can check yourself, pay into a business account in the business name, and keep the first order small. None of these steps make you safe. Together they move the odds, and they leave you evidence if it goes wrong.

  • Ask for a live video call while they hold the goods you asked for.
  • Ask for three past buyers you can message yourself.
  • Search the page name plus "scam" and read the replies.
  • Run their photos through a reverse image search. Stolen factory shots are common.
  • Pay a business account in the business name. A personal account is a warning.
  • Start with an order small enough to lose.
  • Keep every promise in writing: price, size, weight, dates.

How we counted these numbers

The counts here come from the sellers you can see listed on this site on 1 September 2026, last refreshed on 29 August 2026. The trust signal runs from 1 to 5. A higher score only means more buyers left public feedback we could read. It is never a promise about anyone.

Frequently asked questions

Can my bank reverse the transfer?

Sometimes, and only if you report fast. Banks can hold a receiving account while they check a fraud report, and money still sitting there can be returned. Once it has been withdrawn, the bank cannot pull it back. Nobody can promise you a refund.

Should I pay someone who says they can recover my money?

No. Never. Anyone asking for a fee to recover stolen money is running the second scam. They use words like court fee, transaction tax and freeze lifting fee. Reports to your bank, the police and the platform cost nothing at all.

Does a low trust signal mean a seller is a scammer?

No. A low signal means we could not find much public feedback about that account. Plenty of honest sellers have quiet comment sections, especially new ones and ones who sell face to face. Read it as thin proof, not as an accusation.

The vendor is in China but I paid a local account. Who do I report to?

Report to your own bank first, because the account that took your money is at home. Then tell the police unit for online crime, and the platform. A local collection account for a foreign seller is common, and it is the part your bank can actually reach.

Should I keep messaging the vendor?

Once is enough. Send one clear message asking for the goods or your money by a date, then stop. Keep it polite and keep the screenshot, because a written request helps your bank report. Never pay a clearing fee to release goods you have not seen.

Read next

Where to go next

Find a supplier, then pay them

Every seller in the directory carries a trust signal compiled from public buyer comments — and a way to settle their invoice without leaving the page.

Browse the directory