How is the MoneyWave Trust Signal calculated?
We sample a seller's public posts and the buyer comments underneath them, then score five things: how much reach the account has, how recently it posted, whether a real contact is public, whether the same operator can be corroborated on another platform, and whether buyers report good or bad experiences. The result is shown on a 1–5 scale.
What the score can and cannot see
It sees what is public. It cannot see private orders, WhatsApp conversations, or a dispute that was settled quietly — which is most disputes. A high score means we found corroborating evidence, not that nothing has ever gone wrong.
| We read | We cannot read |
|---|---|
| Public posts and their engagement | Private chats, DMs and WhatsApp groups |
| Buyer comments on the seller's own posts | Orders that never generated a public comment |
| Whether a contact method is publicly listed | Whether that contact is answered |
| Presence of the same operator on another platform | Offline reputation and trade references |
| How recently the account posted | Deleted comments and hidden replies |
Is a low Trust Signal a scam warning?
No. A low score usually means thin evidence — a young account, few comments, no second platform — rather than bad behaviour. Read it as "we could not corroborate much, so do more of your own checking", never as an accusation.
Can a supplier pay to be listed or to raise their score?
No. Listings are not for sale, placement is not for sale, and the score cannot be bought, appealed or influenced by a commercial relationship with MoneyWave. If that ever changes, it will be stated on this page before it takes effect.
How often is the score refreshed?
Weekly. An automated job re-reads the stalest listings first, re-samples their posts and comments, and re-scores them. Every listing page shows the date it was last checked, so you can see how old the evidence behind a score is.